Predicting how your customers will behave in the future is possible and necessary. The benefits of predictive analytics are self-explanatory – you can develop models to forecast sales and revenues, find solutions to improve customer satisfaction, and also predict their likelihood to abandon your product or service.
BigProfiles, thanks to the power of data enrichment and to the application of its artificial intelligence engine, supports your business in curbing customers’ churn rate. You will be able to predict customer churn rate and avoid churning adopting proactive retention strategies.
Prevent churn more, prevent churn better
If your business already relies on a churn prediction model but wants to bolster it and improve its efficiency, BigProfiles can provide the tools to do so. Your current churn model leverages mainly on basic internal data, BigProfiles reinforces the system adding more information about your customer base.
Set up an AI-informed anti churn campaign
If your business has not developed a churn prediction model yet or wants to create a brand new one, BigProfiles helps to build one which will enable your business to significantly reduce churn rate and boost customer retention.
AI-profiling for inactive customers reactivation
If your business has a big database of former customers and wants to use this asset to run a campaign and reactivate them, BigProfiles supports your team in refining the existing churn prediction model. Thanks to its engine, BigProfiles traces up to date information about customers and integrate them with the ones in your possession enabling you to plan a highly performing campaign and find new business opportunities.